:root {
  --green-950: #123d32;
  --green-800: #176044;
  --green-700: #1d7451;
  --green-600: #24875f;
  --green-100: #dff2e9;
  --green-50: #f0f8f4;
  --ink: #17221e;
  --muted: #6f7d77;
  --line: #e3e9e6;
  --surface: #ffffff;
  --canvas: #f6f8f7;
  --orange: #ef9c45;
  --red: #d85858;
  --blue: #4c79bc;
  --shadow: 0 8px 30px rgba(26, 55, 44, .08);
  --radius: 18px;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
  margin: 0;
  color: var(--ink);
  background: var(--canvas);
  font-family: "DM Sans", sans-serif;
  font-size: 14px;
}
button, input, select, textarea { font: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
button { cursor: pointer; }
a { color: inherit; text-decoration: none; }

.app-shell { min-height: 100vh; display: grid; grid-template-columns: 260px 1fr; }
.sidebar {
  position: fixed;
  inset: 0 auto 0 0;
  z-index: 20;
  width: 260px;
  display: flex;
  flex-direction: column;
  padding: 28px 20px 18px;
  color: #dce9e4;
  background:
    radial-gradient(circle at 15% 75%, rgba(78, 165, 118, .18), transparent 28%),
    var(--green-950);
}
.brand { display: flex; align-items: center; gap: 12px; color: white; margin: 0 8px 30px; }
.brand-mark {
  width: 42px; height: 42px; display: grid; place-items: center;
  border: 2px solid #8dbea8; border-radius: 13px; font: 800 14px Manrope;
}
.brand span:last-child { display: flex; flex-direction: column; line-height: .95; }
.brand strong { font: 800 15px Manrope; letter-spacing: 2px; }
.brand small { color: #8dbea8; font: 700 12px Manrope; letter-spacing: 5px; margin-top: 5px; }

.role-switcher {
  display: grid; grid-template-columns: 1fr 1fr; gap: 3px;
  padding: 4px; margin-bottom: 25px; background: rgba(255,255,255,.08); border-radius: 12px;
}
.role-btn {
  padding: 9px 6px; border: 0; border-radius: 9px; color: #a9c2b7; background: transparent; font-size: 12px;
}
.role-btn.active { color: var(--green-950); background: white; font-weight: 700; }
.nav-label { margin: 0 11px 9px; color: #769488; font-size: 10px; font-weight: 700; letter-spacing: 1.4px; text-transform: uppercase; }
.main-nav { display: flex; flex-direction: column; gap: 5px; }
.nav-item {
  display: flex; align-items: center; gap: 12px; width: 100%; padding: 12px 13px;
  border: 0; border-radius: 11px; color: #afc7bd; background: transparent; text-align: left;
}
.nav-item:hover { color: white; background: rgba(255,255,255,.06); }
.nav-item.active { color: white; background: var(--green-700); box-shadow: 0 6px 15px rgba(0,0,0,.12); }
.nav-icon { width: 20px; font-size: 17px; text-align: center; }
.nav-count { margin-left: auto; padding: 2px 7px; border-radius: 10px; color: white; background: var(--red); font-size: 10px; font-weight: 700; }
.support-card {
  margin-top: auto; padding: 17px; border: 1px solid rgba(255,255,255,.1); border-radius: 15px;
  background: rgba(255,255,255,.055);
}
.support-icon { float: right; display: grid; place-items: center; width: 25px; height: 25px; border-radius: 50%; color: var(--green-950); background: #80b99d; font-weight: 800; }
.support-card strong { display: block; color: white; font-size: 13px; }
.support-card p { margin: 5px 0 10px; color: #9cb5aa; font-size: 11px; }
.support-card a { color: #8fd1b0; font-weight: 700; font-size: 12px; }
.sidebar-user { display: flex; align-items: center; gap: 10px; margin-top: 15px; padding: 14px 7px 0; border-top: 1px solid rgba(255,255,255,.09); }
.sidebar-user > div:nth-child(2) { min-width: 0; flex: 1; }
.sidebar-user strong, .sidebar-user small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sidebar-user strong { color: white; font-size: 12px; }
.sidebar-user small { color: #8fa99e; margin-top: 2px; font-size: 10px; }

.avatar {
  flex: 0 0 auto; width: 38px; height: 38px; display: grid; place-items: center;
  border-radius: 50%; color: white; background: linear-gradient(135deg, #3e9c71, #195940); font-weight: 700; font-size: 12px;
}
.avatar.small { width: 35px; height: 35px; }
.icon-button { border: 0; color: #809188; background: transparent; font-size: 18px; }

.main-area { grid-column: 2; min-width: 0; }
.topbar {
  position: sticky; top: 0; z-index: 15; height: 75px; display: flex; align-items: center; justify-content: space-between;
  gap: 30px; padding: 0 34px; border-bottom: 1px solid var(--line); background: rgba(255,255,255,.92); backdrop-filter: blur(12px);
}
.top-search { width: min(560px, 55%); display: flex; align-items: center; gap: 10px; }
.top-search span { color: #82918a; font-size: 24px; transform: rotate(-15deg); }
.top-search input { width: 100%; border: 0; outline: 0; background: transparent; color: var(--ink); }
.top-search input::placeholder { color: #97a29d; }
kbd { padding: 4px 7px; border: 1px solid var(--line); border-radius: 6px; color: #91a099; background: #fafbfa; font-size: 10px; white-space: nowrap; }
.top-actions, .top-user { display: flex; align-items: center; gap: 12px; }
.notification-button { position: relative; width: 38px; height: 38px; border: 1px solid var(--line); border-radius: 11px; }
.notification-button span { position: absolute; top: -4px; right: -3px; width: 16px; height: 16px; display: grid; place-items: center; border: 2px solid white; border-radius: 50%; color: white; background: var(--red); font-size: 8px; }
.top-user strong, .top-user small { display: block; white-space: nowrap; }
.top-user strong { font-size: 12px; }
.top-user small { color: var(--muted); font-size: 10px; }
.mobile-menu { display: none; border: 0; background: transparent; font-size: 22px; }

.page-content { padding: 35px 38px 50px; max-width: 1500px; margin: 0 auto; }
.page-heading { display: flex; align-items: flex-start; justify-content: space-between; gap: 24px; margin-bottom: 28px; }
.eyebrow { display: block; margin-bottom: 7px; color: var(--green-700); font-weight: 700; font-size: 11px; letter-spacing: 1.2px; text-transform: uppercase; }
h1, h2, h3, h4 { margin: 0; font-family: Manrope, sans-serif; }
h1 { font-size: clamp(25px, 3vw, 35px); line-height: 1.15; letter-spacing: -.8px; }
h2 { font-size: 20px; }
h3 { font-size: 15px; }
.page-heading p { margin: 8px 0 0; color: var(--muted); }
.primary-button, .secondary-button, .ghost-button, .danger-button {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px; padding: 11px 16px;
  border-radius: 11px; font-weight: 700; font-size: 12px; transition: .2s ease;
}
.primary-button { border: 1px solid var(--green-700); color: white; background: var(--green-700); box-shadow: 0 5px 14px rgba(29,116,81,.2); }
.primary-button:hover { transform: translateY(-1px); background: var(--green-800); }
.secondary-button { border: 1px solid var(--line); color: var(--ink); background: white; }
.ghost-button { border: 0; color: var(--green-700); background: transparent; padding-inline: 5px; }
.danger-button { border: 1px solid #f0c8c8; color: #b34343; background: #fff7f7; }
.small-button { padding: 8px 11px; }

.stats-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin-bottom: 23px; }
.stat-card { position: relative; overflow: hidden; padding: 20px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); box-shadow: 0 3px 12px rgba(26,55,44,.025); }
.stat-card::after { content: ""; position: absolute; right: -25px; bottom: -35px; width: 90px; height: 90px; border-radius: 50%; background: var(--tint, var(--green-50)); }
.stat-top { display: flex; align-items: center; justify-content: space-between; margin-bottom: 18px; }
.stat-icon { width: 38px; height: 38px; display: grid; place-items: center; border-radius: 11px; color: var(--accent, var(--green-700)); background: var(--tint, var(--green-50)); font-size: 18px; }
.trend { color: var(--green-700); font-size: 10px; font-weight: 700; }
.stat-value { position: relative; z-index: 1; display: block; font: 800 27px Manrope; }
.stat-label { position: relative; z-index: 1; color: var(--muted); font-size: 11px; }

.content-grid { display: grid; grid-template-columns: minmax(0, 1.7fr) minmax(290px, .8fr); gap: 20px; }
.panel { border: 1px solid var(--line); border-radius: var(--radius); background: white; box-shadow: 0 3px 14px rgba(27,57,45,.025); }
.panel-header { display: flex; align-items: center; justify-content: space-between; gap: 15px; padding: 20px 22px; border-bottom: 1px solid var(--line); }
.panel-header p { margin: 4px 0 0; color: var(--muted); font-size: 11px; }
.panel-body { padding: 20px 22px; }

.claim-list { display: flex; flex-direction: column; }
.claim-row {
  display: grid; grid-template-columns: minmax(230px, 1.3fr) minmax(130px, .7fr) 115px 35px; align-items: center; gap: 15px;
  padding: 17px 22px; border-bottom: 1px solid var(--line); cursor: pointer; transition: .18s;
}
.claim-row:last-child { border-bottom: 0; }
.claim-row:hover { background: #fbfcfb; }
.claim-main { min-width: 0; }
.claim-main strong { display: block; margin-bottom: 4px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: 13px; }
.claim-main span, .claim-meta { color: var(--muted); font-size: 10px; }
.claim-meta strong { display: block; margin-bottom: 3px; color: var(--ink); font-size: 11px; }
.status { display: inline-flex; align-items: center; justify-content: center; width: fit-content; padding: 5px 9px; border-radius: 20px; font-size: 9px; font-weight: 700; white-space: nowrap; }
.status::before { content: ""; width: 5px; height: 5px; margin-right: 5px; border-radius: 50%; background: currentColor; }
.status.open { color: #a86520; background: #fff1de; }
.status.progress { color: #3268aa; background: #e8f1fc; }
.status.waiting { color: #8d63a9; background: #f3eafb; }
.status.resolved { color: #23704d; background: #e2f3e9; }
.status.closed { color: #65716c; background: #edf0ef; }
.priority { font-size: 10px; font-weight: 700; }
.priority.high { color: var(--red); }
.priority.medium { color: #b16e23; }
.priority.low { color: var(--green-700); }

.activity-list { display: flex; flex-direction: column; gap: 20px; }
.activity-item { display: grid; grid-template-columns: 34px 1fr; gap: 12px; }
.activity-symbol { width: 34px; height: 34px; display: grid; place-items: center; border-radius: 10px; color: var(--green-700); background: var(--green-50); }
.activity-item p { margin: 0; font-size: 11px; line-height: 1.45; }
.activity-item p strong { font-size: 11px; }
.activity-item time { display: block; margin-top: 4px; color: #9aa49f; font-size: 9px; }

.quick-actions { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.quick-action { padding: 15px 12px; border: 1px solid var(--line); border-radius: 13px; background: white; text-align: left; }
.quick-action:hover { border-color: #a9ccba; background: var(--green-50); }
.quick-action span { display: block; margin-bottom: 15px; color: var(--green-700); font-size: 20px; }
.quick-action strong { font-size: 11px; }

.filters { display: flex; flex-wrap: wrap; align-items: center; gap: 10px; margin-bottom: 18px; padding: 14px; border: 1px solid var(--line); border-radius: 15px; background: white; }
.filter-search { min-width: 230px; flex: 1; position: relative; }
.filter-search input, .filters select, .form-control {
  width: 100%; padding: 10px 12px; outline: 0; border: 1px solid var(--line); border-radius: 10px; color: var(--ink); background: white;
}
.filters select { width: auto; min-width: 145px; }
.filter-search input:focus, .filters select:focus, .form-control:focus { border-color: #7ab094; box-shadow: 0 0 0 3px var(--green-50); }
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; }
th { padding: 13px 18px; color: #84918b; background: #fafbfa; font-size: 9px; letter-spacing: .7px; text-align: left; text-transform: uppercase; }
td { padding: 16px 18px; border-top: 1px solid var(--line); font-size: 11px; }
tr[data-id] { cursor: pointer; }
tr[data-id]:hover td { background: #fbfcfb; }
.customer-cell { display: flex; align-items: center; gap: 10px; }
.customer-cell .avatar { width: 31px; height: 31px; font-size: 9px; }
.customer-cell strong, .customer-cell small { display: block; }
.customer-cell small { color: var(--muted); font-size: 9px; margin-top: 2px; }

.empty-state { padding: 50px 20px; text-align: center; color: var(--muted); }
.empty-state span { display: block; margin-bottom: 12px; font-size: 36px; }

.detail-layout { display: grid; grid-template-columns: minmax(0, 1.5fr) 330px; gap: 20px; }
.detail-hero { padding: 23px; }
.detail-topline { display: flex; justify-content: space-between; align-items: flex-start; gap: 20px; }
.detail-title { margin: 10px 0 5px; font-size: 22px; }
.detail-subtitle { color: var(--muted); font-size: 11px; }
.detail-description { margin-top: 24px; padding: 18px; border-radius: 13px; background: #f8faf9; font-size: 12px; line-height: 1.65; }
.detail-meta-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin-top: 20px; }
.meta-box { padding: 13px; border: 1px solid var(--line); border-radius: 12px; }
.meta-box span { display: block; margin-bottom: 5px; color: var(--muted); font-size: 9px; text-transform: uppercase; }
.meta-box strong { font-size: 11px; }
.inline-edit-field { display: flex; flex-direction: column; gap: 7px; }
.inline-edit-field > span { color: var(--muted); font-size: 9px; font-weight: 700; letter-spacing: .5px; text-transform: uppercase; }
.inline-edit-field.compact { min-width: 145px; }
.admin-inline-control {
  padding: 8px 10px;
  border-color: #a9ccba;
  color: var(--green-800);
  background: var(--green-50);
  font-size: 11px;
  font-weight: 700;
}
.meta-box .admin-inline-control { margin-top: -1px; }
.autosave-note { margin: 8px 0 0; color: var(--muted); font-size: 9px; }
.timeline { display: flex; flex-direction: column; gap: 0; }
.timeline-item { position: relative; display: grid; grid-template-columns: 30px 1fr; gap: 12px; min-height: 75px; }
.timeline-item:not(:last-child)::before { content: ""; position: absolute; left: 14px; top: 30px; bottom: 0; width: 1px; background: var(--line); }
.timeline-dot { z-index: 1; width: 29px; height: 29px; display: grid; place-items: center; border: 1px solid #b6d6c5; border-radius: 50%; color: var(--green-700); background: var(--green-50); font-size: 10px; }
.timeline-content { padding: 3px 0 17px; }
.timeline-content strong { font-size: 11px; }
.timeline-content p { margin: 4px 0; color: var(--muted); font-size: 10px; line-height: 1.5; }
.timeline-content time { color: #9ba59f; font-size: 9px; }
.message-box { margin-top: 18px; padding-top: 18px; border-top: 1px solid var(--line); }
.message-box textarea { min-height: 90px; resize: vertical; }
.message-actions { display: flex; justify-content: space-between; margin-top: 10px; }

.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 17px; }
.form-group { display: flex; flex-direction: column; gap: 7px; }
.form-group.full { grid-column: 1 / -1; }
.form-group label { font-size: 11px; font-weight: 700; }
.form-group small { color: var(--muted); font-size: 9px; }
textarea.form-control { min-height: 115px; resize: vertical; }
.upload-zone { display: grid; place-items: center; min-height: 115px; border: 1px dashed #aac6b8; border-radius: 13px; color: var(--muted); background: var(--green-50); text-align: center; }
.upload-zone strong { display: block; color: var(--green-700); margin-bottom: 4px; }
.form-footer { display: flex; justify-content: flex-end; gap: 10px; margin-top: 22px; padding-top: 18px; border-top: 1px solid var(--line); }

.progress-ring { position: relative; width: 150px; height: 150px; margin: 10px auto 20px; display: grid; place-items: center; border-radius: 50%; background: conic-gradient(var(--green-600) 0 82%, #e8eeeb 82%); }
.progress-ring::after { content: ""; position: absolute; inset: 14px; border-radius: 50%; background: white; }
.progress-ring div { z-index: 1; text-align: center; }
.progress-ring strong { display: block; font: 800 27px Manrope; }
.progress-ring span { color: var(--muted); font-size: 9px; }
.bar-item { margin-top: 14px; }
.bar-label { display: flex; justify-content: space-between; margin-bottom: 6px; font-size: 10px; }
.bar-track { height: 7px; overflow: hidden; border-radius: 5px; background: #edf1ef; }
.bar-fill { height: 100%; border-radius: inherit; background: var(--green-600); }
.sla-badge { display: inline-flex; align-items: center; padding: 7px 10px; border-radius: 9px; color: var(--green-700); background: var(--green-50); font-size: 9px; font-weight: 700; }
.sla-badge.danger { color: #b34343; background: #fff0f0; }
.message-heading { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 8px; }
.template-select { padding: 6px 9px; border: 1px solid var(--line); border-radius: 8px; color: var(--green-700); background: white; font-size: 9px; }
.audit-list { display: flex; flex-direction: column; }
.audit-list > div { display: grid; grid-template-columns: 90px 1fr 150px; gap: 15px; padding: 12px 0; border-bottom: 1px solid var(--line); align-items: center; }
.audit-list > div:last-child { border-bottom: 0; }
.audit-list span, .audit-list small { color: var(--muted); font-size: 9px; }
.audit-list strong { font-size: 10px; }
.satisfaction { text-align: center; }
.satisfaction button { padding: 3px; border: 0; color: #c9d1cd; background: transparent; font-size: 29px; }
.satisfaction button.selected { color: #f0a23d; }

.mini-progress { width: 120px; height: 6px; overflow: hidden; margin-bottom: 5px; border-radius: 6px; background: #e9eeeb; }
.mini-progress span { display: block; height: 100%; border-radius: inherit; background: var(--green-600); }
.return-steps { display: grid; grid-template-columns: repeat(5, 1fr); gap: 4px; margin-top: 22px; }
.return-steps > span { position: relative; display: grid; place-items: center; height: 31px; border-radius: 20px; color: var(--muted); background: #edf1ef; font-size: 10px; font-weight: 700; }
.return-steps > span.done { color: white; background: var(--green-600); }
.return-steps small { position: absolute; top: 36px; width: 95px; color: var(--muted); font-size: 7px; text-align: center; }
.return-steps + .form-footer { margin-top: 50px; }
.integration-hint { padding: 11px 13px; border-radius: 10px; color: var(--green-700); background: var(--green-50); font-size: 10px; }

.automation-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 14px; padding: 20px; }
.automation-card { padding: 18px; border: 1px solid var(--line); border-radius: 15px; }
.automation-top { display: flex; justify-content: space-between; margin-bottom: 15px; }
.automation-icon { width: 35px; height: 35px; display: grid; place-items: center; border-radius: 10px; color: #af6a20; background: #fff0dd; }
.automation-card h3 { margin-bottom: 15px; }
.automation-flow { display: grid; grid-template-columns: 1fr auto 1fr; align-items: center; gap: 10px; margin-bottom: 12px; }
.automation-flow > div { min-height: 62px; padding: 10px; border-radius: 10px; background: #f7f9f8; }
.automation-flow small, .automation-flow strong { display: block; }
.automation-flow small { margin-bottom: 5px; color: var(--muted); font-size: 7px; }
.automation-flow strong { font-size: 9px; line-height: 1.4; }
.switch input { display: none; }
.switch span { display: block; width: 37px; height: 21px; padding: 3px; border-radius: 20px; background: #ccd4d0; transition: .2s; }
.switch span::after { content: ""; display: block; width: 15px; height: 15px; border-radius: 50%; background: white; transition: .2s; }
.switch input:checked + span { background: var(--green-600); }
.switch input:checked + span::after { transform: translateX(16px); }
.template-chips { display: flex; flex-wrap: wrap; gap: 8px; }
.template-chips span { padding: 8px 11px; border: 1px solid var(--line); border-radius: 20px; color: var(--green-700); background: var(--green-50); font-size: 9px; }

.integration-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 15px; }
.integration-card { display: grid; grid-template-columns: 46px 1fr; gap: 13px; padding: 19px; }
.integration-card button { grid-column: 1 / -1; }
.integration-logo { width: 46px; height: 46px; display: grid; place-items: center; border-radius: 13px; color: var(--green-700); background: var(--green-50); font-weight: 800; }
.integration-card p { margin: 5px 0 0; color: var(--muted); font-size: 10px; line-height: 1.5; }
.connected-button { grid-column: 1 / -1; padding: 8px; border: 0; border-radius: 9px; color: var(--green-700); background: var(--green-50); font-size: 9px; font-weight: 700; }

.public-tracking { min-height: 500px; display: grid; place-items: center; border-radius: 22px; background: linear-gradient(135deg, var(--green-950), #1d6d4e); }
.tracking-hero { width: min(500px, calc(100% - 30px)); padding: 32px; border-radius: 20px; background: white; box-shadow: 0 25px 60px rgba(0,0,0,.2); text-align: center; }
.tracking-hero .brand-mark { margin: 0 auto 18px; color: var(--green-700); }
.tracking-hero p { color: var(--muted); }
.tracking-hero form { display: grid; gap: 10px; margin-top: 22px; }
.tracking-result { margin-top: 18px; padding: 15px; border-radius: 12px; text-align: left; }
.tracking-result.success { background: var(--green-50); }
.tracking-result.error { color: #b34343; background: #fff0f0; }
.tracking-result h3 { margin: 10px 0 3px; }

.permission-mark { display: grid; place-items: center; width: 24px; height: 24px; border-radius: 50%; font-weight: 800; }
.permission-mark.yes { color: var(--green-700); background: var(--green-50); }
.permission-mark.no { color: #9da7a2; background: #f1f3f2; }
.check-row { display: flex; align-items: center; gap: 8px; margin-top: 7px; font-size: 10px; font-weight: 500 !important; }
.color-control { height: 42px; padding: 5px; }
.portal-preview { padding: 20px; border-radius: var(--radius); color: white; background: var(--green-950); }
.portal-preview > span { color: #87aa9a; font-size: 8px; letter-spacing: 1px; }
.portal-preview > div { margin-top: 45px; padding: 25px; border-radius: 15px; color: var(--ink); background: white; }
.portal-preview strong { color: var(--green-700); font-size: 11px; text-transform: uppercase; }
.portal-preview h3 { margin-top: 25px; }
.portal-preview p { color: var(--muted); font-size: 10px; }
.portal-preview button { width: 100%; padding: 10px; border: 0; border-radius: 9px; color: white; font-weight: 700; }

.settings-tabs { display: flex; gap: 7px; margin-bottom: 18px; padding: 5px; width: fit-content; border: 1px solid var(--line); border-radius: 13px; background: white; }
.settings-tab { padding: 9px 14px; border: 0; border-radius: 9px; color: var(--muted); background: transparent; font-size: 11px; font-weight: 700; }
.settings-tab.active { color: white; background: var(--green-700); }
.row-actions { display: flex; align-items: center; gap: 5px; }
.inline-add-form { display: grid; grid-template-columns: 1fr auto; gap: 10px; margin-bottom: 20px; }
.config-list { display: flex; flex-direction: column; border: 1px solid var(--line); border-radius: 13px; overflow: hidden; }
.config-list-item { display: flex; align-items: center; justify-content: space-between; gap: 15px; padding: 13px 15px; border-bottom: 1px solid var(--line); font-size: 11px; font-weight: 600; }
.config-list-item:last-child { border-bottom: 0; }

.modal-backdrop { position: fixed; inset: 0; z-index: 50; display: grid; place-items: center; padding: 20px; background: rgba(9,31,24,.55); backdrop-filter: blur(3px); }
.modal-backdrop.hidden { display: none; }
.modal { position: relative; width: min(660px, 100%); max-height: 90vh; overflow-y: auto; padding: 28px; border-radius: 20px; background: white; box-shadow: 0 25px 80px rgba(0,0,0,.25); animation: modalIn .2s ease; }
.modal-close { position: absolute; top: 15px; right: 15px; width: 32px; height: 32px; border: 0; border-radius: 50%; color: var(--muted); background: #f3f5f4; font-size: 21px; }
.modal-intro { margin-bottom: 23px; padding-right: 25px; }
.modal-intro p { margin: 7px 0 0; color: var(--muted); font-size: 11px; }
@keyframes modalIn { from { opacity: 0; transform: translateY(12px) scale(.98); } }

.toast-container { position: fixed; right: 25px; bottom: 25px; z-index: 80; display: flex; flex-direction: column; gap: 10px; }
.toast { min-width: 280px; padding: 14px 17px; border-left: 4px solid var(--green-600); border-radius: 10px; color: #eaf5ef; background: var(--green-950); box-shadow: var(--shadow); animation: toastIn .25s ease; }
.toast strong { display: block; margin-bottom: 2px; font-size: 12px; }
.toast span { color: #b8ccc3; font-size: 10px; }
@keyframes toastIn { from { opacity: 0; transform: translateX(15px); } }

@media (max-width: 1100px) {
  .stats-grid { grid-template-columns: repeat(2, 1fr); }
  .content-grid, .detail-layout { grid-template-columns: 1fr; }
  .top-user > div:last-child { display: none; }
  .integration-grid { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 800px) {
  .app-shell { display: block; }
  .sidebar { transform: translateX(-100%); transition: .25s ease; box-shadow: 15px 0 45px rgba(0,0,0,.2); }
  .sidebar.open { transform: translateX(0); }
  .main-area { width: 100%; }
  .topbar { padding: 0 18px; gap: 12px; }
  .mobile-menu { display: block; }
  .top-search { width: 100%; }
  .top-search kbd, .top-user { display: none; }
  .page-content { padding: 25px 18px 40px; }
  .page-heading { flex-direction: column; }
  .claim-row { grid-template-columns: 1fr 105px 25px; }
  .claim-row .claim-meta { display: none; }
  .detail-meta-grid { grid-template-columns: 1fr 1fr; }
  .automation-grid, .integration-grid { grid-template-columns: 1fr; }
  .audit-list > div { grid-template-columns: 70px 1fr; }
  .audit-list small { grid-column: 2; }
}
@media (max-width: 520px) {
  .stats-grid { grid-template-columns: 1fr 1fr; gap: 10px; }
  .stat-card { padding: 15px; }
  .stat-value { font-size: 22px; }
  .form-grid { grid-template-columns: 1fr; }
  .form-group.full { grid-column: auto; }
  .quick-actions { grid-template-columns: 1fr; }
  .detail-meta-grid { grid-template-columns: 1fr; }
  .filters select { flex: 1; min-width: 130px; }
  .settings-tabs { width: 100%; overflow-x: auto; }
  .settings-tab { white-space: nowrap; }
}
